FAQs

  • Our business is 100% mobile, so we come to you. HDNW is based in Bellevue serving the entire Eastside - Kirkland, Bothell, Woodinville, Redmond, Sammamish, Issaquah, Newcastle, Mercer Island, Medina, Clyde Hill, and anywhere in between. If located outside of King County, give us a call to request service.

  • Every kind! We welcome all cars, trucks, vans, motorcycles, trailers, RVs, ATVs, jet skis, boats, planes, helicopters, and tractors. If you have a specific request, call us at (206) 383-9957.

  • All we need is access to the vehicle and electricity. If you’re not going to be there, just let us know where the key is located so that we can clean inside.

  • It depends on how frequently you drive your vehicle, how dirty it gets on a regular basis, and how well it is maintained.

    The general recommendation is to get your car professionally detailed at least twice a year at the change of season. This is fine if the car has a layer of protective coating on it. If not, we recommend a thorough cleaning once every 3 months. This will protect your paint from potential damage and extend that shiny clean look and feel.

    We offer a limited number of spots for our monthly maintenance program following a Full or Ultimate service. This is the best protection for your car on a regular basis - to learn more, visit our Maintenance page.

  • Yes! A car that appears well-kept can add 15% to its market value. Have your car detailed before listing it for sale can also attract more potential buyers.

If you’ve never gotten a detail before, you may be wondering: What’s the difference between a detail and a car wash?

A car wash will simply clean the surface dirt off your vehicle using water, soap, and a scrubbing brush. Car wash services are cheap, done quickly, and need to be repeated often. Automatic car washes use heavy-duty machinery that pick up grit off every car - then rub that grit around on the next car that passes through. This causes swirling, spiderwebbing, and other blemishes to appear.

A professional detail will take a more refined approach to removing environmental contaminants from the surface WITHOUT damaging the paint. Think of it as a deeper clean using gentler methods for a longer lasting shine. Details are also far more extensive - hence the name “detail”. Services may include stain removal, paint correction, and paint protection to undo previous damage and prevent further imperfections. Professional details can also increase the value of your vehicle when you wish to sell.